Tournament Poker Edge | Learn Poker Strategy | Tournament Poker Training from the Pros - Forum: Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/ Simple:Press Version 5.7.5.3 navels on Billed but subscription not renewed https://www.tournamentpokeredge.com/forum/technology-questionshelp/billed-but-subscription-not-renewed/#p75534 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/billed-but-subscription-not-renewed/#p75534 Thanks!

]]> Wed, 23 Jun 2021 15:23:13 -0400 Killingbird on Billed but subscription not renewed https://www.tournamentpokeredge.com/forum/technology-questionshelp/billed-but-subscription-not-renewed/#p75531 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/billed-but-subscription-not-renewed/#p75531 Hey Navels, just saw your email.  We have updated your account! Sorry for the delay in response.

]]> Wed, 23 Jun 2021 09:16:28 -0400 navels on Billed but subscription not renewed https://www.tournamentpokeredge.com/forum/technology-questionshelp/billed-but-subscription-not-renewed/#p75530 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/billed-but-subscription-not-renewed/#p75530 According to profile stats there hasn't been an admin on here in a month, I suppose that doesn't bode well.

]]> Sun, 20 Jun 2021 22:05:07 -0400 navels on Billed but subscription not renewed https://www.tournamentpokeredge.com/forum/technology-questionshelp/billed-but-subscription-not-renewed/#p75529 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/billed-but-subscription-not-renewed/#p75529 My subscription ended back in January.  I just renewed it an hour ago, was billed, but it is still showing up as not active.  Is there expected to be a delay?

]]> Sun, 20 Jun 2021 17:39:20 -0400 Killingbird on DOUBLE-BILLING from TPE https://www.tournamentpokeredge.com/forum/technology-questionshelp/double-billing-from-tpe/#p75517 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/double-billing-from-tpe/#p75517 I know we resolved one of these recently, just wanted to confirm that it was you and that it was all take care of.  Thanks!

]]> Wed, 03 Feb 2021 15:09:52 -0500 Tenesmus on DOUBLE-BILLING from TPE https://www.tournamentpokeredge.com/forum/technology-questionshelp/double-billing-from-tpe/#p75516 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/double-billing-from-tpe/#p75516 I also sent a message via my member page, but thought I should double tap the issue here.  

I signed up for a recurring monthly membership last October.  I had been getting billed around the 22nd of each month.  Last week, when I attempted to watch a video, the site told me that my membership had expired and I was no longer a paying customer.  

I signed back up as recurring monthly customer.  Today, when I checked my credit card statements, they showed that I was billed twice.  Once for the membership that I signed up for in October, and once for the membership that I signed up for last week.

This is not acceptable.  Please correct the situation as quickly as possible.

Thank you.

  

]]> Mon, 25 Jan 2021 13:10:24 -0500 GLun on An error occurred in this application https://www.tournamentpokeredge.com/forum/technology-questionshelp/an-error-occurred-in-this-application-1/#p75480 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/an-error-occurred-in-this-application-1/#p75480 Update: I'm getting the error again 🙁

]]> Tue, 06 Oct 2020 20:16:28 -0400 GLun on An error occurred in this application https://www.tournamentpokeredge.com/forum/technology-questionshelp/an-error-occurred-in-this-application-1/#p75479 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/an-error-occurred-in-this-application-1/#p75479 Hi! Just created an account ,followed all the steps, cleared my browser cache and im receiving this message on all parts of the site. Do i need to do something else? Thanks

https://imgur.com/qlDGnq4

 

edit: is fixed! Thanks!

]]> Tue, 06 Oct 2020 15:50:53 -0400 Habeeb on ACR Hand History https://www.tournamentpokeredge.com/forum/technology-questionshelp/acr-hand-history/#p75429 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/acr-hand-history/#p75429 Ok I’ll try it.  Thanks

]]> Thu, 11 Jun 2020 07:16:07 -0400 Killingbird on ACR Hand History https://www.tournamentpokeredge.com/forum/technology-questionshelp/acr-hand-history/#p75421 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/acr-hand-history/#p75421

Habeeb said
Not currently.  But if it helps I’ll take a recommendation.  

I use PT4.  Makes the reviewing of hand histories much easier!  You can see it in practice in the videos that Marc and I do together (and in various other videos of course).

You can get a 30 day free trial by clicking here.

]]> Mon, 01 Jun 2020 14:19:15 -0400 Habeeb on ACR Hand History https://www.tournamentpokeredge.com/forum/technology-questionshelp/acr-hand-history/#p75361 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/acr-hand-history/#p75361 Not currently.  But if it helps I’ll take a recommendation.

]]> Thu, 23 Apr 2020 07:17:16 -0400 Killingbird on ACR Hand History https://www.tournamentpokeredge.com/forum/technology-questionshelp/acr-hand-history/#p75360 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/acr-hand-history/#p75360 Do you use a HUD?

]]> Wed, 22 Apr 2020 14:42:31 -0400 Habeeb on ACR Hand History https://www.tournamentpokeredge.com/forum/technology-questionshelp/acr-hand-history/#p75358 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/acr-hand-history/#p75358 How do you download hand histories on ACR?  

]]> Wed, 22 Apr 2020 14:26:30 -0400 canadian_kidxxx on Checkout not possible https://www.tournamentpokeredge.com/forum/technology-questionshelp/checkout-not-possible/#p75256 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/checkout-not-possible/#p75256 FYI for people having issues:

If you subscribe without signing in everything works fine.  I just made sure to put my same name and email address that I use for my account in the fields when "signing up" and the payment went through.  Then I logged in and my subscription is active.

]]> Sun, 16 Feb 2020 10:30:33 -0500 rjtii31 on Checkout not possible https://www.tournamentpokeredge.com/forum/technology-questionshelp/checkout-not-possible/#p75255 Technology Questions/Help https://www.tournamentpokeredge.com/forum/technology-questionshelp/checkout-not-possible/#p75255 I'm having the same issue.  Also, does TPE no longer have any options but the monthly subscription?

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