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October 14, 2019
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Hey guys,
i want to renew my subscription but the checkout is not working:
The “Place your Order”- Button does not respond.
Desktop or Mobile, different browsers, credit card or paypal…nothing seems to work
I already contacted TPE but they cant figure it out.
Any similar problems?
It is really frustrating^^
Cheers,
Laurenz
TPE Management
April 6, 2010
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Really sorry you are having this trouble, we are currently unable to replicate the issue. Many are still able to checkout as normal while a small number are having an issue. We have our programmers working on it and hope to find a solution soon!
June 28, 2018
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I’m having the same issue.
It looks like it would work if I wasn’t singed in – in Incognito mode when I click the “Place Your Order” button it generates a pop up asking me to populate my details. If I do this after signing in the button is unresponsive.
February 6, 2017
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I’m having the same issue. Also, does TPE no longer have any options but the monthly subscription?
June 28, 2018
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FYI for people having issues:
If you subscribe without signing in everything works fine. I just made sure to put my same name and email address that I use for my account in the fields when “signing up” and the payment went through. Then I logged in and my subscription is active.
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